holiday cottages in Solva St Davids - Pembrokeshire Places Wales

Booking conditions

COVID INFORMATION AND FLEXIBLE BOOKING POLICY

We are making our booking conditions flexible. Should your holiday be unable to go ahead because of Government restrictions, we will do what we can to transfer to a future date. Where this is impossible we offer credit against a future stay or refund. There is no amendment fee. We do, of course, still strongly recommend you take out travel insurance.

PLAN YOUR SOLVA STAY WITH CONFIDENCE

We have changed our check in and out times. This is to allow ventilation time before and after out housekeepers get the cottage ready for your arrival, plus of course the extra sanitising involved. Some soft furnishings, books and maps have been removed. Duvets and pillows are quarantined for a week between each use. 


1. The cottage is available for booking as holiday accommodation by a person over eighteen years of age.

2.  Bookings made by ‘phone, email or online will be held for seven days and regarded as provi-sional.

3. A booking will be regarded as firm on receipt of the completed booking form together with a de-posit for 30% of the total cost.

4.  We will send confirmation by return.

5. The balance of the total cost of the holiday is required at least eight weeks before the start of the holiday.

6. It is advisable to take out holiday insurance to cover the event of cancellation.

7. Refunds will not be made for cancellations unless the cottage is re-let (less £45 for admin-istration costs).

8. We will however try to offer an alternative time.

9. The cottage is available for occupation from 6.00pm on the start date of the holiday and must be vacated by 9.00am on the finish date of the holiday.

10. The cottage is to be occupied only by those specified on the booking form.

11. The cottage is to be left in a clean and tidy condition; any breakages are to be notified and paid for.

12. The cottage is fully equipped for self-catering (including an iron and ironing board) and fresh bed-linen is provided with beds made up for your arrival. 

13. You will need to bring your personal towels and tea towels.

14. We do not allow pets without permission. A £50 per week charge is made per pet.

15. We do not permit smoking in the cottage.

16. If a hirer has a complaint, it must be made during the stay; otherwise it will not be entertained.


I agree:

1. To provide the holiday cottage in reasonable accordance with the description on the website.

2. To take reasonable steps to rectify any problems that may arise during the holiday.

3. That if due to unforeseen circumstances the cottage becomes unavailable for the holiday booked, to refund all monies paid, this being the owners' maximum liability.


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